The Labels and classifications of the city
Classification in category I
The Cap d’Ail information office of the Tourist Office
Métropolitain Nice Côte d’Azur is classified category 1 and undertakes to:
Provide you with an easily accessible reception area and information area
Facilitate your procedures
Offer you furniture to sit on
Inform you free of charge about the local tourist offer
Display and disseminate its opening periods expressed in at least two foreign languages
Offer you on-demand Internet access to access tourist information
Be open at least 305 days a year, Saturday and Sunday included during tourist or entertainment periods
Respond to your emails all year round
Provide a permanent reception service run by staff speaking at least two foreign languages
Ensure the supply of tourist maps, maps and tourist guides on paper
Give you access to its dedicated trilingual website adapted to consultation via on-board media
Distribute tourist information also on paper translated into at least two foreign languages relating to:
- to all classified tourist accommodation including at least the name of the establishment, postal address, email address, website address, telephone number, level of classification
- monuments and cultural, natural or leisure tourist sites which may include the indication of usage rates, periods and opening hours to the public, the website and telephone and postal coordinates
- to events and activities
- emergency telephone numbers
Update your tourist information annually
Post emergency phone numbers outside
Present all the qualified offer of its area of intervention for all clienteles
Give you access to viewing the availability of classified accommodation
Process your complaints and measure your satisfaction
Offer a tourist information service integrating new information and communication technologies (social networks, mobile telephony, geolocation, etc.)
Respect the requirements of the “Qualité Tourisme” brand
Provide you with a travel advisor
Guarantee the reliability and timeliness of information on the local tourist offer
Tourism and Handicap Label
This label was obtained on September 28, 2012 by the Cap d’Ail Tourist Office for the four types of disability: motor, mental, auditory, visual.
Arrangements have been made to accommodate all disabled visitors in the best conditions: bell at the front door, purchase of a magnetic loop, “Handi Cap d’Ail” area where all the documentation is presented. big character, production of brochures in Braille, adapted and easily identifiable displays, adapted touch screen terminal, reception desk reduced to 60cm, widened sidewalks around the tourist office …
Classified Tourist Resort
The objectives of this classification are to facilitate frequentation of the resort, to allow its development through equipment and maintenance work relating, in particular, to the conservation of monuments and sites and to sanitation, to embellish or improve the conditions of access, stay or movement. For these purposes, the city:
Offers tourist accommodation of various kinds and categories
Offers cultural creations and activities, facilitates physical and sporting activities using and respecting their heritage, natural or built resources as well as, where applicable, those of the surrounding territory, for all audiences and during tourist periods, and in particular highlights professional know-how of a traditional, historical, gastronomic or regional character
Offers all categories of tourists local shops and healthcare facilities, particularly suited to tourist activities practiced, either in the town or not far away
Has an urban planning document and a collective and non-collective sanitation zoning plan, and undertakes to implement actions in the area of the environment, embellishment of the living environment, conservation of sites and monuments, public hygiene, sanitation and waste treatment
Organizes information, in several languages, for tourists on the activities and facilities offered, as well as on places of tourist interest in the municipality and its surroundings, and provides them with access to this information
Facilitates access to the town and movement within it for all audiences by improving infrastructure and the transport offer, ensures the maintenance and safety of equipment, the establishment of ” appropriate signage of the tourist office and the main places of tourist interest
Active and Sports City
Cap d’Ail, a city that loves sport! In 2019, Cap d’Ail surpassed itself by obtaining the level 3 “Active & Sporting City” label.
This award underlines the investment and efforts of the City to facilitate the practice of physical and sports activities on a daily basis, by all audiences. This label is also the result of a joint involvement between the town hall, associations, clubs, licensees, volunteers and all partners, public or private.
The municipality works to make sport accessible to as many people as possible and regularly collaborates with its associative fabric. For this, it offers various actions in favor of the disabled, the traditional “sports festival” bringing together residents and local sports associations, intergenerational physical and sports activities, or even for tourists during the summer period.
One objective: to place sport at the heart of the daily life of the inhabitants!
Cap d’Ail offers a real sporting offer with the interventions of the ETAPS of the municipality for all audiences.
Among them, we can cite the baby gym at the municipal crèche, the EPS intervention at school, sports activities at the leisure center, the intergenerational day, or even hikes with seniors organized with the Communal Center of ‘Social Action. Didier Deschamps football stadium, Cap d’Ail tennis club, Guillaume Apollinaire complex, multipurpose rooms, beach volleyball and pétanque courts …
The city has sports facilities that can accommodate all audiences, whether school and extracurricular, teenagers, seniors, people with reduced mobility, associations and amateur or competition clubs.
In order to share the emotions linked to sport, Cap d’Ail finally offers many festive events around sport: Triathlon, international junior tennis and 3×3 basketball tournaments, the course of the Sun (the oldest French road race) are the most known.
A way of highlighting every day the values conveyed by the sport and the performances of the Cap d’Aillois, whether they are volunteers, athletes or simple amateurs!
Labeled Handiplage since 2015, Marquet beach is accessible to people with reduced mobility every day, from 10:40 a.m. to 6 p.m., during the months of July and August.
Info: Sports department
Phone: 04 93 78 96 40
Sites: www.cap-dail.com – firstname.lastname@example.org
For the 5th consecutive year, the Port of Cap d’Ail was awarded the PAVILLON BLEU label in 2021.